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Customer Service
Warranty
If you receive a faulty or DOA mobile phone on delivery or within the 14 days of invoice Mobile Central will replace the phone with the manufactories Early.Life.Fault (ELF) policy.
You must return the handset in the box with all the original accessories and a copy of the invoice at your own expense and once received a new handset will be sent out.
If the handset becomes faulty outside the 14 day ELF period and with in the 12 months manufactories warranty you need to return the phone to your nearest authorised Repair centre. If the Repair Centre requires further details please contact us and we will help you where we can.
To Contact the Manufactures please find below their details
Nokia Care (1300) 366 733
Motorola Customer service 1300 138 823
Sony Ericsson Customer service 1300 650 050
Samsung Customer Service 1300 362 603
Blackberry please call our store for further support.
For any other Manufactures not listed above please proceed to their official website and head over to their support section to find their warranty claims.
Mobile Central takes no responsibility for warranty claims, we don't fix the handset's we only sell them.
Shipping
We only use Australia Air Express Post 1-3 day delivery for mobiles and tracking.
Australia Wide
Delivery options:
Option 1:
Standard post: $15.00
Option 2:
Express post: $20.00
*Delivery applies to post codes within the Express Post Network and Stock availability.
Warranty
If you receive a faulty or DOA mobile phone on delivery or within the 14 days of invoice Mobile Central will replace the phone with the manufactories Early.Life.Fault (ELF) policy.
You must return the handset in the box with all the original accessories and a copy of the invoice at your own expense and once received a new handset will be sent out.
If the handset becomes faulty outside the 14 day ELF period and within the 12 months manufactories warranty you need to return the phone to your nearest authorised Repair centre. If the Repair Centre requires further details please contact us and we will help you where we can.
To Contact the Manufactures please find below their details
Nokia Care (1300) 366 733
Motorola Customer service 1300 138 823
Sony Ericsson Customer service 1300 650 050
Samsung Customer Service 1300 362 603
Blackberry please call our store for further support.
For any other Manufactures not listed above please proceed to their official website and head over to their support section to find their warranty claims.
Mobile Central takes no responsibility for warranty claims, we don't fix the handset's we only sell them.
Shipping
We only use Australia Air Express Post 1-3 day delivery for mobiles and tracking.
Australia Wide
Delivery options:
Option 1:
Standard post: $15.00
Option 2:
Express post: $20.00
*Delivery applies to post codes within the Express Post Network and Stock availability.
Product Categories
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